Available for new opportunities — Dammam, Saudi Arabia

Amer Aldossri

Network Engineer — IT Infrastructure & Technical Support

I build and maintain the infrastructure that keeps organizations connected — from routers and firewalls to DNS and hosting — and translate technical problems into reliable, working systems.

01 — About

Grounded in networks, focused on reliability

I'm a Network Engineering graduate with hands-on experience across networking, IT support, DNS management, hosting services, and technical troubleshooting. I'm comfortable configuring and maintaining infrastructure — routers, switches, firewalls, and enterprise network services — and I hold training in CCNA, CompTIA A+, and Network+.

I'm passionate about building infrastructure that stays out of the way: reliable, secure, and well documented. Day to day, that means resolving connectivity issues, managing DNS and hosting for customers, and communicating clearly with end users — in both Arabic and English.

LOCATIONDammam, Saudi Arabia
FOCUSNetworking & IT Infrastructure
CURRENTLYTechnical Support Specialist, Sahara Net
EDUCATIONB.Sc. Network Engineering
LANGUAGESArabic, English
02 — Skills

Tools of the trade

What I work with day to day, from core infrastructure to customer-facing support.

Networking & infrastructure

TCP/IPDNSDHCP VPNRouters & switches FirewallsNetwork security Server administration

Platforms & certifications

Cisco Networking / CCNACompTIA A+ CompTIA Network+cPanel / hosting management Microsoft Office

Support & systems

Technical supportSystem administration PC configurationTroubleshooting End-user support

Working style

Analytical & critical thinkingProblem solving Attention to detailArabic & English communication Teamwork
03 — Experience

Where I've worked

Technical Support Specialist
Sahara Net, Dammam
Sep 2025 — Present
  • Register and manage new domains — .org, .com, .sa, .gov — in accordance with SaudiNIC regulations and policies.
  • Configure and manage DNS records, name servers, and hosting-related services for customers.
  • Issue and activate customer invoices, and check connectivity and performance of servers and mail systems.
  • Support customers through calls, tickets, and email in both Arabic and English.
  • Troubleshoot connectivity, hosting, domain, and server-related technical issues.
IT Support Technician — Trainee (Tamheer)
Crescent Transportation Company, Saudi Arabia
Dec 2023 — Jun 2024
  • Configured and deployed core network devices, including routers, switches, and firewalls.
  • Monitored network performance and proactively troubleshot connectivity and hardware issues.
  • Strengthened network security by implementing firewall policies and VPN configurations.
  • Maintained and updated network systems regularly to ensure maximum uptime and stability.
  • Provided technical support to end users, resolving hardware and software problems.
04 — Background

Education & certifications

Bachelor's Degree, Network Engineering

Dammam College of Technology, Saudi Arabia
FEB 2023 – JAN 2025 · GPA 4.61/5.00 · Second Class Honors

Associate's Degree, Computer and Information Technology

Jubail Industrial College, Saudi Arabia
JAN 2019 – DEC 2022
  • CCNA — Cisco Certified Network AssociateCisco Networking Academy
  • CompTIA Network+Communication & IT Commission
  • CompTIA A+Udemy
  • IT Support Specialist — Cooperative TrainingKhafji Joint Operations Company
05 — Projects

Things I've built

Project

Saudi Explorer

A modern tourism platform showcasing Saudi Arabia's destinations, attractions, and cultural experiences — built to help visitors discover and explore the Kingdom.

Web platformTourismUX
Project

WhisperVoice

An accessibility-focused web app powered by Whisper AI, converting speech to accurate text to improve communication for deaf and hard-of-hearing users.

AI / Speech-to-textAccessibility
06 — Contact

Let's connect

Open to network engineering and IT infrastructure roles. Reach out by email, phone, or LinkedIn — I'm happy to talk through the details.

LOCATIONDammam, Saudi Arabia
Direct line

The fastest way to reach me is email — I usually reply within a day.

Send an email
Download résumé